COVID-19 Action Steps and Communication Plan

MAY 21 UPDATE – SUMMER CAMPS

The Fox Valley Park District, in accordance with the Restore Illinois plan, is currently examining how we can safely re-open our programs and facilities to best meet the community’s needs. This includes day camps, fitness, tennis and our summer camps. Unfortunately, we’ve had to make some difficult decisions regarding our regular summer camps.

Registration will remain closed for all summer programming and all previously scheduled one hour, half day, or specialty summer camps will be canceled. All participants registered for those camps will automatically be issued a full refund. In addition, all full-day camps through July 3 will also be canceled and fully refunded. Any participants registered in full-day camps beginning July 6 will remain enrolled at this time.

We are in the process of revising our traditional camp offerings to meet new IDPH and CDC guidelines. Plans include smaller group sizes, separate locations with no inter-camp group contact, increased sanitization procedures, face coverings, and social distancing. The tentative dates to launch this new camp offering are July 6-Aug. 7. This includes Summer Blast Camps at Eola, Prisco and Vaughan community centers, Red Oak camps, Camp Blackberry and Camp by the Lake.

Due to the need to keep camp groups separate and provide indoor shelter for each group, there will be a limited number of spaces available for additional registrations and some slightly reduced hours. We will communicate details as they are finalized within the next few weeks. Thank you in advance for your understanding, and we look forward to providing safe and healthy recreation for our community!


MAY 13 UPDATE – OUTDOOR AQUATICS CLOSED FOR THE 2020 SEASON

In the spirit of the community’s health, safety and well-being – our top priority – the Fox Valley Park District has made the difficult decision to close Splash Country Water Park and Phillips Park Family Aquatic Center for the entirety of the 2020 season.

All passes purchased will be automatically refunded to the original form of payment. If you purchased a season pass, you do not need to request a refund, though it may take up to 14 business days to receive your reimbursement.

In a normal season, the pools draw hundreds to thousands of visitors per day. Due to challenges of enforcing limited group gatherings, social distancing, surface sanitization, and to prevent further possibility of virus spread, we feel it’s our responsibility to close for the 2020 season.

Additionally, operating the pools during the pandemic presents several concerns among staff, including proper and adequate training for our lifeguards, staffing level adequacy and the extensive staff labor and personal protective equipment (PPE) required to continue preparing the pools, while adhering to proper social-distancing boundaries.


MAY 1 UPDATE – REGISTRATION SUSPENDED FOR ALL SUMMER PROGRAMS

Registration for all summer programs and activities is currently suspended until further notice. Originally scheduled to open for residents on May 9, District officials opted to delay registration during these times of uncertainty, and in accordance with Governor Pritzker’s extension of the statewide stay-at-home order, which is in effect through May 30.

In the meantime, we remain committed to delivering programs in an adjusted capacity, and have developed a Virtual Recreation Page which is filled with activities to help you maintain a healthy lifestyle and stay engaged in recreation while at home. Consider adding a fun activity or two to your daily routine!

We’ll continue to communicate any updates as decisions are made, and we look forward to serving you in the near future.


APRIL 27 UPDATE – STAY-AT-HOME ORDER EXTENDED THROUGH MAY 30

In response to Governor Pritzker’s Executive Order issued April 23 to extend the statewide “stay at home” order through May 30, all Fox Valley Park District facilities, playgrounds, parks, athletic fields and courts, and park restrooms across the community are closed to the public through May 30.

Programs
This extension will impact the remainder of our Spring programs, leagues and events that had scheduled class dates in May and June. Park District staff are currently making adjustments to cancel programs and will be automatically processing refunds for the remainder of the Spring session. You do not need to request a refund. Please note: The refund process will take up to 14 business days to complete from the time participants receive notification of a program cancellation. Participants affected by class cancellations will receive notification from the Park District via email. We’ll continue to monitor the COVID-19 situation and communicate any further program or event cancellations to participants.

Fox Fitness, Aquatics, Tennis, Childcare and Locker Room Memberships
For current members, we’ll be extending all “paid in full” memberships – up to three months (depending on your expiration date) past your original end date – to cover the time the fitness centers are closed. If you were charged your regular membership fees on March 15, your membership dues were waived on April 15 and will be waived on May 15. Now, due to the second extended stay at home order through May 30, we’ll also be waiving your June 15 membership dues. Any memberships that had previously been suspended will continue to stay suspended until we have a reopen date. The facilities are tentatively scheduled to reopen in early June.

Events
All events that were scheduled to take place through May 30 are being refunded automatically at this time.

Rentals
All rentals scheduled to take place through May 30 have been canceled and are being refunded automatically at this time without any cancellation fees.

If you have any questions regarding this information, please feel free to contact us at fvpd@fvpd.net. There will not be staff on hand to answer phones during the “stay at home” mandate, but we’ll do our best to respond to emails as soon as possible.

Please note: The above-mentioned practices are being offered only during this special closure and are not our standard policies.

We value you as a customer and look forward to serving you again. We appreciate your patience and understanding during these unprecedented times, and we hope you and your family remain healthy.


APRIL 22 UPDATE FVPD TRAILS RE-OPENING

As social distancing norms have been in practice for over a month, and out of a desire to provide hiking, walking, jogging and biking, the Fox Valley Park District will re-open its 48-mile trail system effective April 22.

While these are opening, please note:

  • Refrain from using trails if you are exhibiting symptoms.
  • Follow CDC’s guidance on personal hygiene prior to and during use of parks or trails.
  • No access to public restrooms or water fountains.
  • While on trails, warn other users of your presence as you pass, and step aside to let others pass.
  • Observe CDC’s minimum recommended social distancing of 6 feet from other individuals at all times. If this is not possible, users should find an alternate location or depart that space.

The Fox Valley Park District is planning to open Garden Plots and the Jericho Lake Boat Landing effective May 1. Please note the following outdoor amenities which remain closed:

Restrictions/Closures Remain in effect:

  • Playgrounds
  • Dog Parks
  • Basketball Courts
  • Tennis/Pickleball Courts
  • Athletic Fields

APRIL 17 UPDATE – CREATIVE PLAY AND NATURE PLAY PRESCHOOL SUSPENDED

In response to Governor Pritzker’s decision to suspend in-person learning in schools for the remainder of the 2019-2020 school year, the Park District’s Creative Play and Nature Play Preschool programs that were scheduled to conclude in May are also suspended. Participants that paid in full have been refunded up through April 30 and those with monthly EFT payments will not be charged for their April and May preschool dues. Any additional refunds owed for the remainder of the year will be automatically refunded.  


APRIL 7 UPDATE

Alright friends…it’s time to help others ramp up their responsibility during this time of crisis. Lives are on the line. We’ve locked tennis courts. We’ve closed gates to popular parks. We’re adding barricades and signage. But PLEASE help us by simply staying away. We love that you love our parks. We get it. But we love you and our community more. If you can act responsibly, you’ll help untold numbers of people get through this…with the added bonus of helping yourself! We’re only as strong as our weakest link. If you see large groups, please call 911 for enforcement of the state’s order. Let’s do this!

 

 


APRIL 1 UPDATE – STAY-AT-HOME ORDER EXTENDED THROUGH APRIL 30

In response to Governor Pritzker’s Executive Order issued March 31 to extend the statewide “stay at home” order through April 30, all Fox Valley Park District facilities, playgrounds, parks, trails, athletic fields and courts, and park restrooms across the community are closed to the public through April 30.

Programs
This extension will impact the remainder of our Spring programs, leagues and events. Park District staff are currently evaluating what cancellations or adjustments need to be made and will process refunds automatically for programs that were scheduled to meet through April 30. Programs that are are not cancelled in their entirety will have partial refunds issued based on the number of meet dates cancelled.

For some Spring program areas or leagues, staff may implement a reduced schedule upon reopening, in which case participants will be automatically issued a prorated refund through April 30.

Other programs and events may need to be rescheduled or canceled. You do not need to request a refund. Classes unable to be rescheduled or adjusted due to the closure will be refunded. Please note: The refund process will take up to 14 business days to complete from the time participants receive notification of a program cancellation. Participants affected by class cancellations or reschedules will receive notification from the Park District via email. We’ll continue to monitor the COVID-19 situation and communicate any further program or event cancellations to participants.

Fox Fitness, Aquatics, Tennis, Childcare and Locker Room Memberships
For current members, we’ll be extending all “paid in full” memberships – two months past your original end date – to cover the time the fitness centers are closed. If you were charged your regular membership fees on March 15, your membership dues will be waived on April 15 and, due to the extended closure of April 30, we’ll also be waiving your May 15 membership dues. Any memberships that had previously been suspended will continue to stay suspended until we have a reopen date. The facilities are tentatively scheduled to reopen in early May.

Creative Play & Nature Play Preschool, Tennis, Fox Valley Gymnastics and Stepping Out Dance/A-Factor Dance
You will NOT be charged for the April or May billing due to the closure. All April and May automatic billings and payments for the above programs are suspended. Patrons who paid in full will be credited/refunded accordingly based on your child’s scheduled attendance. The facilities are tentatively scheduled to reopen in early May.

Events
All events that were scheduled to take place through April 30 are being refunded automatically at this time.

Rentals
All rentals scheduled to take place through April 30 have been canceled and are being refunded automatically at this time without any cancellation fees.

If you have any questions regarding this information, please feel free to contact us at fvpd@fvpd.net. There will not be staff on hand to answer phones during the “stay at home” mandate, but we’ll do our best to respond to emails as soon as possible.

Please note: The above-mentioned practices are being offered only during this special closure and are not our standard policies.

We value you as a customer and look forward to serving you again. We appreciate your patience and understanding during these unprecedented times, and we hope you and your family remain healthy.


MARCH 27 UPDATE – FACILITIES, PLAYGROUNDS, PARKS, TRAILS AND ATHLETIC FIELDS ARE CLOSED

In response to Governor Pritzker’s Executive Order issued March 20 for Illinois residents to “stay at home,” all District facilities, playgrounds, parks, trails, athletic fields and courts, and park restrooms across the community are closed to the public through April 7.

Trails and parks are not being maintained to normal levels, including removal of debris or downed trees/branches and monitoring for flooding.

Residents who choose to use open spaces for health and wellness during this event are encouraged to practice social distancing. Do NOT gather in groups. Refrain from using these public spaces if you are exhibiting symptoms.

We join more than 1,000 similar agencies through the National Recreation and Park Association in providing guidelines to using open space wisely during the COVID-19 outbreak. For more detailed information, please see this link – https://www.nrpa.org/about-national-recreation-and-park-association/press-room/NRPA-statement-on-using-parks-and-open-space-while-maintaining-social-distancing/.


MARCH 26 UPDATE – FVPD CANCELLATIONS DUE TO COVID-19

Fox Valley Park District Event Rescheduling and Cancellations

Fox Valley Park District is in the process of rescheduling or canceling seasonal events due to the coronavirus closures and health precautions now in place. Refunds will be issued to participants for canceled events that required advanced registration. The Park District will continue to monitor the coronavirus situation and communicate any further program or event cancellations to participants.

Here is the current status of upcoming events:

  • Bunny Brunch (April 4) – CANCELED
  • Underwater Egg Hunt (April 5) – CANCELED
  • Dank Haus (April 6) – CANCELED
  • Breakfast with the Bunny (April 7) – CANCELED
  • Glow in the Dark Egg Hunt (April 9) – CANCELED
  • Milo’s Marvelous Egg Hunt (April 11) – CANCELED
  • STOMP at the Paramount (April 11) – CANCELED
  • Wine & Canvas (April 15) – CANCELED
  • Parent & Child Painting Class  (April 18) – CANCELED
  • Community-wide Service Day (April 18) – CANCELED
  • Barnyard Dash 5K & Pig Pen 1-Miler (April 25) – CANCELED
  • Superhero Smash (April 25) – CANCELED
  • Steppin’ Out Spring Recital (May 9 and May 17) – CANCELED (Click for more info)
  • Spring Spike Ball Tournament (May 17) – CANCELED
  • Mid-American Canoe & Kayak Race (June 7) – CANCELED

Refunds and Credits:
Creative Play & Nature Play Preschool, Tennis, Fox Valley Gymnastics and Stepping Out Dance/A-Factor Dance programs with automatic billing
 will NOT be charged for the April billing due to the closure. All April automatic billings and payments for the above programs are suspended. Payments will resume once we reopen. Patrons who paid in full will be credited/refunded accordingly based on your child’s scheduled attendance.

Events: All events that were scheduled to take place during the closure are being refunded automatically at this time.

Rentals: Will be rescheduled or refunded without a cancellation fee.

If you have any questions regarding this information, please feel free to contact us at fvpd@fvpd.net. There will not be staff on hand to answer phones during the Stay-at-Home, but we will do our best to respond to emails as soon as possible.

Please note that the above-mentioned practices are being offered only during this special closure and are not our standard policies.

We value you as a customer and look forward to serving you again in the near future. We appreciate your patience and understanding during these unprecedented times and we hope you and your family remain healthy.


MARCH 20 UPDATE FOR FOX FITNESS MEMBERS

While we continue to closely monitor the information and guidelines set forth by local and federal leaders, please know you remain top of mind, for the health and safety of our members and employees is paramount to everything we do.

We will be extending all “paid in full” memberships – one month past your original end date – to cover the time the fitness centers are closed. If you were charged your regular membership fees on March 15, your membership dues will be waived on April 15. Any memberships that had previously been suspended will continue to stay suspended until we have a reopen date.

Meanwhile, as you plan your day – albeit in a significantly altered routine – please consider liking our Fox Fitness page on Facebook, where you can access daily tips and videos designed to provide a variety of workouts for you to do on your own, from your home.

During our time of facility closure, we’ll continue to have maintenance and custodial crews onsite, working diligently to deep-clean the buildings and make needed repairs. In addition, some of the facilities will have new equipment upgrades and added amenities. Stay tuned!

We’re confident you’ll recognize that we’ve done everything to ensure our fitness centers are ready upon your return.

Please stay safe. We hope to see you soon.


MARCH 16 UPDATE (COVID-19)

The Fox Valley Park District has canceled its programs and closed ALL facilities to help limit the spread of the coronavirus (COVID-19). Full closures go into effect at end of business on Monday, March 16. We are continuing to monitor recommendations from the CDC, county health departments and local leaders with regard to the current situation.

To be clear, these closures and cancellations include:

  • Cancellation of all Fox Valley Park District programs and events
  • Cancellation of Creative Play and Nature Play Preschool programs
  • Cancellation of all Fox Fitness centers and group exercise activities
  • Cancellation of group rentals, birthday parties, youth sports events, field permits, etc.
  • Cancellation of Open Gym
  • Cancellation of Friendly Center activities and trips
  • Closure includes all parks, dog parks, garden plots, and trails. NOTE: We’re not actively maintaining parks and trails during this event, nor will we have a public safety presence at these sites. Users can make their own decisions in regard to open space and social distancing.
  • Closure of all facilities, including Vaughan Athletic Center, Vaughan Tennis Center, Eola Community Center, Prisco Community Center, Red Oak Nature Center, Copley Boxing Center, Blackberry Farm, and Stuart Sports Complex

Our operations team will be using these closures as an opportunity to further enhance sanitization measures at the district’s many facilities, including our park and playground structures.

Polling Notice: Vaughan, Eola (Library branch portion only) and Prisco will be open as polling places only on Tuesday, March 17.

Our customer service staff will begin refunding participants for canceled programs and events. This will be on a pro-rated basis where applicable. Please note: it may take 14-30 days to process refunds. We appreciate your patience. Refunds will not be processed in person at any FVPD site.

The Park District will continue to adjust as necessary. New actions may be triggered by measures taken by other government agencies, or Federal or State mandates. Please check back here frequently for updates.


MARCH 12 UPDATE (COVID-19)

Although there are no confirmed cases of coronavirus in our district, we continue to take preventative steps to provide the safest conditions for our guests and staff.

These include:

  • Modified cleaning schedule includes increased frequency and detail of areas maintained, including handrails, door handles, machines and other high-touch materials
  • Additional sanitizing stations throughout our buildings
  • Visual sign campaign throughout district
  • Verbal reminders in group exercise classes to wash hands thoroughly and disinfect equipment
  • Digital campaign on social, website and email providing instruction and additional resources
  • Additional gym wipes
  • Reminders to front-line staff to please ask guests to wipe down equipment

Protect Yourself and Others!

We are asking all staff and guests to please follow the recommended guidelines with regards to personal hygiene and safety. This applies year-round, but is especially important in reducing the spread of infectious disease.

  • If you are sick, stay home
  • Avoid contact with people who are sick
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Wash your hands frequently with soap and water (20 seconds). Use an alcohol-based hand sanitizer if soap and water are not available.

Get more information – External Resources


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